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NCIX closes five locations, but keeps Richmond warehouse and store

Martin van den Hemel   Nov-21-2017

NCIX has closed five Lower Mainland locations, but Lansdowne Centre store and local warehouse remain.

Jordan Dawe via flickr.com


Electronics retailer NCIX has closed five of its Lower Mainland stores, keeping only its Richmond head office and Lansdowne Centre location open.

It’s part of a company restructuring first announced in September.

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In a message posted on its website (ncix.com) on Nov. 15, NCIX said it has “closed for business” its Vancouver, Burnaby, Coquitlam, Surrey and Langley locations.

What does this mean for orders made in those locations?

The website indicates those orders will be honoured, with pickups at the Richmond location.

“Our staff will contact customers who have pending purchase orders, pick ups or service orders,” the message states. “We thank you for your support and look forward to serving you at our online store.”

In September, the company wrote a post on its website’s forum.

“As many of you have noticed, NCIX is currently going through a restructuring to give us more flexibility to compete in the online market. This has lead (sic) to some store closures and refocusing our resources for online sales, as well as prioritizing our more high traffic locations,” the post, authored by Greg, states. “While the restructuring continues, some shipping delays may occur, but we are working hard to ship out all orders as soon as possible.”

martinv@richmondsentinel.ca


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