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Richmond Public Library continuing along novel path
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Far more than just an outlet for books, today’s libraries provide access to an ever-changing digital world. And the Richmond Public Library is on the leading edge.
“I believe the library is essential now more than ever,” says Richmond city Coun. Linda MacPhail. “It’s no longer just about walking in and checking out a book. They also have computer and Internet access, access to 3d printers and audio books, offer computer classes and special activities for children. They are important community hubs that serve as centres of learning.”
It includes an increase of 2.20 per cent or $212, 000 over 2019. In addition to the increase, the funding of two librarian positions specializing in youth as well as an automated materials handling systems to expand services and programs was approved by city council.
These positions support the library’s efforts to “inspire curiosity, transform lives and empower everyone in our community,” said chief librarian Susan Walters. “We are committed to reaching out to vulnerable populations, ensuring ever child has a library card, responding to community needs and engaging with our volunteers.”
In her annual report, Walters noted that many strategic priorities were achieved in 2019—the first year of the library’s new Strategic Plan 2019-2021. These included enhanced spaces, improved lighting and better distinction between quiet and active use. The purchase of additional copies of popular titles and changes to the loan period helped to boost the use of popular collections. And to better serve vulnerable residents, the Home Services mobile delivery program was expanded to include volunteer drivers.
Year two of the strategic plan will focus on improving customer experiences and continuing to build civic and community connections.
In the report, Walters said the creation of a human resources strategy will assist the library to invest in staff through a variety of programs and development opportunities, and support staff to provide the best possible library experience.
Also in 2020, the Inspire Curiosity campaign with the Richmond School District will include Grade 4 students and expand to include private and non-traditional school students. Community service librarians will continue to move beyond library branches to connect with youth, seniors and newcomers; taking the library to where community gathers.
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