The Steveston Seafood House is open for business—and has donated $3,400 (in two installments) to the Richmond Food Bank as a thank-you to customers who kept them going during their period of take-out only.
Steveston Seafood House open to customers again
Published 3:11 PDT, Thu May 28, 2020
Last Updated: 3:13 PDT, Thu May 28, 2020
Like many in the hospitality industry, Shane Dagan faced an uncertain future.
His restaurant, the Steveston Seafood House, moved to a take-out only model back in March due to the COVID-19 pandemic. But now, two months later, Dagan has re-opened his doors.
While the challenges are far from over, support from the community has made a world of difference.
“Our staff did a great job of maneuvering to our new style of take-out,” says Dagan. “I’m also very grateful for the community support we received during those eight weeks. The response was overwhelming.”
The Seafood House donated $3,400 to the Richmond Food Bank to express their gratitude to the community that kept them going. Dagan says the process to re-open was easy to navigate, once safety measures were implemented and communicated to staff.
“We had three staff meetings prior to opening, to go over our new COVID-19 safety plan,” says Dagan.
The first weekend of reopening was successful, with guests expressing their gratitude to be able to eat out again. Dagan says he’s received dozens of congratulatory emails from regulars who plan to wait a few weeks before dining in as BC continues to track its updated case count.
Physical distancing measures require full capacity to be at 50 per cent of normal. Dagan says their first weekend of re-opening operated at (updated) full capacity—but that this isn’t a sustainable long-term model for restaurants.
“If distancing measures are only temporary, and businesses use a little creativity, I think many will get through it,” he adds.
While the Seafood House can’t take advantage of the new expedited patio extension process, Dagan anticipates many neighbouring establishments will benefit from this plan.
“I believe that all boats rise with the tide, and the more businesses in Richmond that can get moving again, the better we'll all be.”
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