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Richmond extends utility billing deadline

By Hannah Scott, Local Journalism Initiative reporter

Published 10:37 PDT, Tue March 31, 2020

Flat rate utility bills in Richmond are now due on June 30, 2020.

The original due date was today, March 31. The decision to extend this deadline was made in response to the COVID-19 situation.

All payments made on or before the new deadline of June 30 will still be eligible for the early payment discount of 10 per cent. While city hall is closed to the public, staff continue to work and serve residents.

Payments should be made remotely using one of the following options:

• Online or telephone banking through a financial institution

• Online through the city’s website using a credit card (service fees apply)

• Mailing a cheque to City of Richmond Tax Department (6911 No. 3 Road, Richmond, BC, V6Y 2C1)

• Dropping a cheque in the 24 hour drop box at city hall, west entrance

For more details on utility bill payments, visit

City council also supported the elimination of cash transactions at city hall until after Sept. 30, 2020. 

This reduces risk of theft, since patrons will not be carrying large amounts of cash. It also encourages physical distancing, since fewer patrons will need to access their financial institution before visiting city hall when it is reopened.

For specific information on Richmond’s response to COVID-19, visit, email or call 604-276-4000 (8:15 a.m. to 5 p.m. weekdays).

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