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Library moves resources online

By Don Fennell

Published 2:28 PDT, Tue April 7, 2020

Last Updated: 2:13 PDT, Wed May 12, 2021

The Richmond Public Library has a history of being ahead of the curve. And it continues to respond quickly to ever-changing needs.

Committed to staying connected with users and the community at large, the library is finding new ways to interact online and by phone.

“We’re working to find solutions and provide important services to our customers,” says library spokesperson Stephanie Vokey. “We miss seeing our (users) at the branches, (but) we will continue to support Richmond residents through our collection, resources and services during these extraordinary times.”

In response to the changing needs of the community, the library has put in place a number of easy to use, innovative and fun resources. As well, library staff are monitoring and responding quickly to customer questions by email and phone. Librarians are available to answer inquiries from 9 a.m. to 4:30 p.m. weekdays at 604-231-6413.

A suite of the new online programs has also been launched, including video storytimes, online English classes, and digital and social media classes. These can be viewed at yourlibrary.bibliocommons.com/events/search/index. New materials are also being added to the library’s eBook and audiobook collections daily.

The library has also introduced a new eServices card, accessible by applying online. Vokey says this enables individuals without a library card to access Richmond Public Library’s extensive collection of digital services.

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